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Shipping & Returns


Do you ship to my country?
ColdAvenger ships both domestically and internationally. 

What are my shipping options?
We offer a variety of shipping options for every destination. You will be able to view and select shipping options during the checkout process


Help! I need special shipping or urgent shipping. 
If you do not see a shipping option that works for you, or if you have a special shipping request, please contact us so we can assist you. If an order is urgent, and you need guaranteed delivery by a certain time, please contact us so we can ensure your shipment is timely.

When do you ship?
Orders ship from our warehouse in Montana, USA, on Monday through Friday between 9:00 AM and 3:30 PM MST. We are unable to ship on weekends or Federal holidays. Orders placed after 3:30 PM MST may not be shipped until the following business day. 


Overnight Shipping?
We are happy to overnight your order, but any overnight request made after 4:00 PM MST cannot be shipped until the following business day based on the policy of UPS and FedEx. 


How long will it take to get my order?
Delivery time is dependent on the shipping speed selected and the availability of your item(s):
- Free U.S. shipping will arrive within 5-7 business days from the day of shipment
- Standard shipping (U.S. Postal Service Priority Mail) will arrive within 2-5 business days from the day of shipment
- Expedited shipping will arrive within 2 business days from the day of shipment
- Overnight shipping will arrive within 1 business day from the day of shipment.

Can you call USPS, UPS or FedEx for me?
Unfortunately, we are not allowed to call your local carriers and arrange special shipping or re-delivery. They will only speak with the person receiving the package.

Need shipping help?
Please contact us if you need prompt or special service so we can get your order out ASAP! We would be happy to assist you!

Return & Exchange Policy

Normally we offer a no-questions-asked, 60 day window to return your purchase if you are unsatisfied, however during the COVID-19 outbreak we will no longer be accepting any returns until further notice. All sales final. Please contact us with questions. 

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